Website Hosting & Support

Website hosting is crucial for online presence. It offers the server infrastructure required to make your website accessible to visitors and stores your website files safely.

Monthly text/image requests are generally tasks that take 5 minutes or less for one of our team to take care of. Generally this covers things like updating website content, installing and configuring plugins, minor style tweaks, fixing typos and text corrections, fixing broken pages – and the list goes on!

A small task doesn’t include development time, this is a seperate item and included in some of our plans.

The bigger the website, the more space your website takes up and greater resources are consumed.

To ensure we can support your website and keep it running fast, depending on the size of your website will determine your hosting package.

Unfortunately not, we operate on a fair-use policy so that we can deliver a high level of service to all our clients. This means we allocate specific time every month for website care & maintenance for each client. We are unable to roll-over or credit your account for any unused portion of tasks or allocated time.

If it does become a consistent thing, we’ll suggest downgrading your plan to something that is more aligned with what your requirements are.

The timeline for building a website varies depending on its complexity and your specific needs. A smaller, foundational website can typically be designed and developed within 4-8 weeks. Larger or more complex sites, perhaps with extensive features, numerous pages, or custom integrations, may take 8-16 weeks or longer. We work closely with you throughout the process to ensure efficient delivery without compromising quality.

A properly designed and developed website is your most crucial digital asset. It's not just an online brochure; it's your 24/7 sales engine, customer service portal, and brand ambassador. A well-designed site ensures a seamless user experience, builds trust, and is optimised to convert visitors into leads. A well-developed site is fast, secure, mobile-responsive, and provides the technical foundation for strong SEO performance. Without a high-quality website, even the best SEO efforts will struggle to deliver real business growth.

Yes, absolutely! We can assess your existing WordPress website to determine its current structure, performance, and compatibility. If it meets our quality standards, we can often migrate it to our optimised hosting environment and integrate it seamlessly into one of our ongoing hosting and support packages.

Yes, we can definitely help! While our ongoing development and support services are specialised for WordPress websites, we can often migrate your existing site to our optimised WordPress platform. This allows you to leverage our full suite of web design and SEO expertise, along with our unlimited development support. We'll assess your current website to determine the best path forward for a seamless transition.

There are far cheaper website hosting and support providers out there, but as the saying goes, you get what you pay for. Cheap website hosting usually means you arent actually getting any support and maintenance, or the work is outsourced to cheap labour overseas.

Our support team is dedicated to ensuring your website's uptime. We promptly identify and resolve any issues that may occur, minimising downtime and keeping your website accessible.